Innovation Patent Granted
An innovation Patent was granted to Promocean Australia in 2008 for the revolutionary design of a Scent Release packaging box. This is used in our 120gm boxed Hand made soaps. It allows scent to be released when the box is squeezed on its side, allowing the consumer to experience first hand the scents of the product, while protection the soap from contaminants and handling. This innovation allowed the soap to be hygienically sealed without compromising the visual appeal.
August 2019 Julie Dronsky NSW
I have been a customer of Robert and Promocean since 2012 when I first tried the SPA range of hair products while staying at a Hunter Valley Hotel. To this day I am still using these products and although from time to time try other brands, I always go back to the Green Tea shampoo and the Pomelo Conditioner that is so gentle and cleansing to my fine delicate hair and gives noticeable volume.
Not only do I endorse these amazing products that are based on natural and organic ingredients, I also use the Regenerative Face Serum with very noticeable results. It is packed with antioxidants, firms the skin and is a boost to my daily moisturising regime.
Robert and his team have really looked after me for all these years and the customer service is outstanding.
Thank you Robert for your continuing support.
Best regards Jule Dronsky Sydney NSW
August 2019 Bev Dundas NSW
Hello Robert and Lauren
Thank you for making my husband’s and my weekend away in the Statesman Hotel Canberra in March even better than we expected because of your fantastic Sacred Life shampoo & conditioner, I just love it. My hair has never been more soft. I loved this product so much I just had to have some at home.
I spend time ringing up the Hotel to find out how I could access Sacred Life and through them have now ordered 1 Ltr of each. I’m a very happy women.
Thank you for such a wonderful product that is all natural with a wonderful aroma. Extra gift were beautiful. Great Product.
Thanks Bev Dundas
p.s I will continue to buy
February 2019 Debra Dichburn
To the wonderful team at Promocean,
Just a quick note to comment on the Sacred Life products and the Regenerative Serum. Such wonderful products.
I have noticed a significant difference in my skin since using them. It feels fresher, softer and more hydrated.
I will be recommending them to others, as well as remaining a loyal customer myself.
February 2019 Annie Bruce Vic
Hello Robert and Lauren,
We seemingly had the pleasure of a weekend stay in Metung Gippsland, where we were able to experience your beautiful products part of Synergenetics range. The Shampoo and conditioner is not only leaving my hair silky and smooth but also smelling beautiful.The body lotion absorbed quickly and the moisturising effect lasted all day. Loved the facial moisturiser, it will became part of my daily beauty regime. Thank you for the opportunity to purchase these items through your company.
January 2019 Jamie Vic
I’ve tried your 1 litre Shampoos and they are outstanding quality. They all smell lovely and make my hair so soft and shiny. Better than supermarket shampoo and I love your handmade soaps. They smell divine, way better than supermarket soap. I will continue to buy your products. Keep up the outstanding work on your products
May 2018 Maureen Thearle
Hello Robert and also to your daughter. My sincere apologies to you both for my very later reply for your generous gifts. I have a heart condition and I have been sick, which prevented me from replying to you both. The products were great and my Grand daughter loved her shower caps. I found the Regenerative Skin Therapy to be the best for my skin. It is beautiful and silky to put on my face. The other moisture face cream was very good as well. It is very difficult to choose between the two! I found that the Synergenetic was really good too, but the Regenerative face lotion was my favourite. My Grand daughter loved all the body lotions you so kindly put in for her. I asked her which one she liked the best and she said the ‘Senzu”, but then she said, she loved them all! I want you both to know that I really appreciate the Skin Therapy ( face lotions ). They were a real treat for me as I don’t buy such beautiful products. When I was putting on the lotions on my face, I became teary as it made me feel good after I put them on. I think it is excellent that your daughter takes an interest in your business!!
March 2018 Heather Burrough
I’d just like to thank you for making our stay in Melbourne extra lovely! How?? The Olive SPA body lotion soothed my tired feet after spending the day shopping. Over 17,000 steps my Iwatch told me!! Such a lovely product and I’m thrilled to have been able to purchase from you. Sincerely and Grateful
Feb 2018 Meryl Jones
Had the chance to try the Sacred Life products during a recent stay at the Royce Hotel in Melbourne. So impressed that I’ve now ordered 1 litre bottles of all four and can’t wait to arrive at my home in Perth. Thanks for making such great products.
Feb 2018 Josie Robinson
We first discovered your SPA product while staying at Hepburn Springs and immediately fell in love with them. We stuffed our bags with all the products we could find.
Back in New Zealand we had to do a lot of research to try and locate these products again. Thankfully Robert, you responded and after weeks of back and forth emails, you made it possible for us to continue to enjoy these wonderful products.
Thank you for slipping in a little gift to sweeten our purchase as we dealt with exchange rates and very expensive trans-tasman freight.
What service! and on top of fantastic products. Your passion in your business is obvious and I look forward to your operating in other countries. Thanks again, Josie Robinson
Jan 2018 Stuart Evans England
I felt compelled to write as I have been so impressed with the service I have received from you and Pure Essense. In January 2017, I made my first ever visit to Melbourne. I came to watch Roger Federer play in the Australian Open. Not only was I fortunate enough to witness first hand my hero win the Grand Slam but I was also lucky to stay in a hotel that used your products. I ask the hotel if I could take home some samples for my wife. She absolutely loved the shampoo and conditioner (SPA RANGE). I promised her that should I ever visit Melbourne again then I would bring back a suitcase full of Pure Essense! So, here I am in January 2018 – watching Roger Federer, soaking up the sun and most importantly stocking up my case with your wonderful SPA products!! But not only are your products NOT tested on animals (This is really important to me and my wife) but you and your team delivered the Green Tea shampoo and Pomelo conditioner to my hotel. Incredible service.
Thank you. You and your team have provided a friendly, professional and outstanding level of service that can only be matched by Mr Federer himself. That’s how highly I rate you guys. I cannot recommend you enough. Get yourself over to the UK!
Nov 2017 Debbie Peters
Just a short note letting you know the products I ordered arrived and I am enjoying them. My husband has a bottle in his bathroom as well. He helps our son in his business which is a manual labour job outdoors. He smells lovely and clean and fresh after his well earned shower each day. I don’t normally use the products provided in motels. I did use yours because I forgot to pack my own and I’m very glad I did. I love the smell and freshness on my skin. I wish you and your family a happy Christmas celebration together.
My other son, wife are coming up from Melbourne (their first Xmas as husband and wife) very special for us all. Thank you once again.
Sept 2017 Diane Wilkinson
Cheers Diane Wilkinson
Sept 2017 D. Herdegen
Dear Robert, I earlier returned from a road trip where I stayed in numerous over-night accommodations,toiletries samples left in the bathroom varied. It was during this trip that I came across some hair shampoo, conditioner and body wash that I felt quite remarkable. These products – Sacred Life range of Lemon Myrtle shampoo, Kakadu Plum conditioner and Desert Quandong body wash, followed by Lilly Pilly body lotion.
My hair had become extremely dry after numerous washes in different water and hair products. On this particular occasion after using your products, I was amazed at how shiny soft and clean it felt. I felt no dryness, totally different from previous washes. The body wash, I loved its clean refreshing perfume. On arrival home I contacted Promocean and enquired how I could obtain these products. They promptly advised me they could supply them as well as the ” Regen” facial cleanser and moisturiser products if I wished to try them. I happily agreed as the other products were so good.
After using the foaming cleanser, my face felt clean and refreshed while the face recovery moisturiser left my skin smooth and soft. The finishing touch is the Skin Therapy moisturiser, after its application my face felt soft and silky smooth with no evidence of greasy residue I have had from other skin care. I have really noticed a difference in my facial skin since using them as weather has caused my skin to become dry and scaley. The body lotion is great for other areas of skin and smells beautiful again it doesn’t stay greasy but goes straight into the skin. I am really enjoying using these products.
Thank you for your assistance in obtaining and trying these products.
D Herdengen /
A happy and grateful customer from N.S.W
Aug 2017 Pamela in Tasmania
I am very impressed by the customer service I received from you and your staff at Promocean Australia. I recently holidayed interstate and used a hair shampoo provided for guests at one of the hotels or motels we stayed in Melbourne. I do not normally get enthusiastic about cosmetic products but the green tea shampoo proved to be wonderful for me……no conditioner needed and no need to wash hair again in 3 days ( I was accustomed to daily hair washing). It only required a small amount of product to get a good lather. I approached Promocean Australia as was very impressed by Nelson Ho who was very helpful and he had a good supply in the post very promptly. He was very pleasant to deal with.
He also responded very appropriately to my queries about one of the ingredients in the shampoo and so did you. Everything was handled very professionally. I have given a sample to my hairdresser and ask her to comment.
I am a retired 71 year old nurse if you are interested. Thank you for your responses.
Pamela in Tasmania
Feb 2017 Hilary Wood S.A
I recently attended a training course for work and stayed at the Royce Hotel in Melbourne. I have stayed at numerous hotels both interstate and internationally over the last few years and it would be a rare event for me to even notice hotel toiletries let alone be so impressed to find out how to purchase them until now!
Your Sacred Life range of Lemon Myrtle shampoo, Kakadu Plum Conditioner, Quandong Body Wash and Lilli Pilly body lotion were exceptional products! I look forward to receiving my order and also trialing your skin care range!
Thank you also for your friendly and professional service!
Jan 2017 Ellie Geddis Vic
I recently spent a wonderful night at the George Kerferd Hotel and Wine Bar in Beechworth, Victoria. Whilst there I was delighted to sample the in house toiletries which were from your Sacred Life range. In particular the Lemon Myrtle Shampoo & the Kakadu Plum Conditioner. As soon as I got home I started to track down if and where I could buy these great products. I found your website and send off an email. Amazingly the very next morning I received your personal call letting me know that I can get these from your company.
As it turns out, you are based not far from where I live. So tomorrow I am going to pop along to Noble Park and buy some.
Thank you not only for the best shampoo and conditioner I have ever used but also for the best customer service I have ever experienced.
Regards Ellie Geddis Cheltenham
December 2016 Mark Nicholas ACT
My wife and I enjoy staying at the Tathra Beach House on the beautiful South Coast of NSW. One of the joys of staying there are the Pure Essense toiletries they provided. The toiletries are of a very high quality and feel luxurious. My personal favourite is the Pure Essense Olive Hand & Body Lotion. It is great on my skin, quenching it with our being greasy at all. My skin feels good all day. I highly recommend the olive lotion.
After contacting Pure Essense I was very pleased to learn that I can buy this product directly from them.
Oct 2016 Caroline Terrigal NSW
Thank you so much for helping me this afternoon. Your products are simply divine. My husband and I had the absolute pleasure of staying at the Boathouse In Yamba on our way up to Queensland and then again on our way home. This is where I had the opportunity to use the Sacred Life range of toiletries. They are absolutely beautiful. I always use natural products and I regularly use Aveda as my preferred choice.
I simply fell in love with the range. The Shampoo and Conditioner tamed my thick unruly hair and left it soft and shiny and smelling beautiful. The shower gel is gorgeous and is very gentle. I have used every drop of the body lotion and this was great for soothing my sun burnt skin without being greasy or oily.
I am in love with your products and I am now going to only use your products. My husband and I travel extensively so I am going to buy little plastic bottles so I can take my Sacred Life everywhere! Thank you so much!!
Caroline Terrigal NSW
July 2016 Andrea Clarke QLD
I initially contacted your company to compliment you on your toiletry products and would like to follow up our conversation in writing. As discussed, I am a Cabin Crew for a major airline and was lucky enough to utilise your range on a recent overnight stay in Melbourne. As you can imagine, I travel extensively and stay in many Hotels and your Sacred Life Desert Quandong shower gel hydrated and relieve my skin like nothing else I’ve used before. I’ve been traveling with it since and am hoping it’s possible to purchase as it’s such a fantastic product.
Please advise at your earliest convenience where and how I can do this.
June 2016 Rhonda Gittos
You know when you go on holidays and you pack up all of your toiletries because the ones that are supplied are usually pretty average? Well what a surprise I got on by the latest trip! The apartments I stayed in are providing gorgeous toiletry products called “Sensu”.
Having been in the beauty industry for 30 years, I liked to use quality products and I am really impressed. Sensu feels lovely on your skin and hair and they smell wonderful. I loved Sensu so much that I contacted the supplier and they allowed me to purchase for my own use. I am one very happy lady!
Thank you John! I really appreciate you selling your products to me. I will give you feedback on the other products asap.
Oct 2012 | Andree Goodman | VIC
Oct 2012 | Elizabeth Todd
Thank you for producing such an incredible product. And thank you for your superb customer-service when I contated you to find out if I could possibly purchase some of your divine soap. What a pleasure to deal with an organisation so dedicated to theit customers and their products.
Sept 2012 | Annette MacPherson | NSW
Aug 2012 | Julie Dronsky | NSW
Aug 2012 | Daniel Hall | VIC
Aug 2012 | Ken Weaver | VIC
Aug 2012 | Jessica Galatas | VIC
May 2012 | Judy Szyrko | VIC
April 2012 Jennifer Shackleton VIC
Feburary 2012 Cynthia Love
Nov 2011 Shirley Marston VIC
In appreciation Shirley
October 2011 Erin McCarthy QLD
My partner and I recently returned from a stay at the beautiful Yabbaloumba Retreat in the Sunshine Coast hinderland. The cottage was stocked with Pure Essense products…and I loved them. …Antidote soap bar….made from natural ingredients. It left my skin feeling soft and moisturised, smelt fantastic, no animal products (what more could you ask for?).
Many thanks Erin McCarthy
25 June 2011 Alana Cooper Norfolk ENGLAND
…i would just like to compliment Pure Essense for the wonderful products I used on my trip ” down under” while staying at the Cube Apartments.
Mango shampoo – Glorious smell, best shampoo I have ever used…..Green tea shower gel, not at all drying on the skin…. Lavender body lotion.. delicious scent
Best regards Alana Cooper
1 April 2011 Monica Derrick Canberra
My husband and I recently stayed at the Mystery Bay Cottages on the NSW south coast. While it wasnt a romantic getaway – given we had our toddler with us,….it was made all the more special by our new find of the luxurious honeycomb body bar from Pure Essense. …It smelt like fresh oranges and flowers. .. It acted like a natural exfoliator and after using the soap, my skin was soft and smooth.
18 Jan 2011 Lyn Melbourne
Roxanne Olsen 13 Oct 2010
3 Feb 2009 Rachel Allen NSW
Lucy Poulton-Ramada Hotel 13 Oct 2007
3 January 2009 Nola Komis NSW
21 August 2009 Patrick Moore - QLD
Patrick Moore – Toowoomba QLD